Are you looking to make a real difference in your local community?
Our network of trained volunteers are at the heart of our work, providing practical and emotional support for serving personnel, veterans and military families.
You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good communication skills and written English.
What is a Branch Secretary?
There is a SSAFA branch in each county in the UK. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area, you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community for more than 130 years. Our clients come from all backgrounds and age groups and the number of people contacting us for help rises each year. In recognition of their service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch you might have access to an office, but many volunteers are based at home.
The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What about training and support?
- A three-day course for new branch secretaries. Your trainer will guide your group of like-minded volunteers through everything you need to know to run a SSAFA branch.*
- On-line training modules to complete at home, so you are up to date on how to keep clients, their families and personal information safe.
- Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
- Support from the Chair of the branch
- Support from the Volunteer Support Manager (per region)
- Access to the Welfare Team and Volunteer Support Team based at our central office
- Reimbursement of out-of-pocket expenses
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- good written and spoken English
- ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues
- ability to send and receive emails – you will receive your own SSAFA email address
- ability to coordinate a team of people volunteering
- willingness to use our on-line case management system (this is covered in the training course)
- ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- ability to maintain confidentiality and keep information safely
- access to public transport or a car to travel to meetings, events etc.
- ability to provide two referees: former employers or other people that know you well (other than relatives)
*Due to Covid 19 we are utilising digital technology to deliver our training. Should you require any further information please message us*