Safe Space Volunteer

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Chester Safe Space Published: September 18, 2018
Opportunity Type
Posted By
Chester VA
Customer Care
Suitable for under 18s


The Safe Space project operates from 10pm to 4.30am most Saturday nights and supports a variety of people in Chester’s night time economy who may not require emergency care, but may benefit from a safe space to talk, be provided with support, advice, first aid and have an opportunity to be listened to in a safe environment. Volunteers will be trained to help and support the team of medical professionals within the space. The project is important because: 1. It provides measurable improvements to the city centre offer 2. It reduces costs to the ambulance service, police and hospital by looking after individuals who could become vulnerable, signposting people to alternative sources of help such as community care, charities and GP services 3. It supports a human dimension to care, that current emergency staff are struggling to give due to time pressures 4. It provides understanding, compassion and a personal service that leaves a lasting positive impression of Chester, meaning every person leaves having had the best support and the best time possible 5. Creates another layer of support to care for individuals in the most appropriate way


Volunteers will work alongside and support emergency medical technicians and security staff in assisting and providing support and, where appropriate, non-emergency care to individuals who may self-present or be referred from one of the partners such as NWAS, Cheshire Police, door staff, licensed premises, transport providers and Street Pastors.


Each volunteer must be able to demonstrate or be willing to learn the following attributes:

1. Completion of 16 hours of training, provided by the Safe Space project

2. Excellent listening and responding skills

3. Empathetic, caring, compassionate and considerate of others

4. Able to think on your feet and remain calm

5. Respectful and willing to offer dignity to all people, irrespective of their background or how they came to be where they are

6. Reassuring and patient

7. Takes pride in doing an excellent job and offering outstanding care

8. Able to work in a team

9. Understands the boundaries of the volunteer role and the importance of recognising how and when to refer to more qualified services

Only registered members can apply for opportunities.

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