IT SUPPORT BUDDY

WORK ZONE Published: October 18, 2017
Location
Opportunity Type
Category
IT
Posted By
EPNAVCO
Benefits
Practical Experience
Skill
Technical
Activities
Computers & IT
Suitable for under 18s
Yes

Description

Could you help someone to use a keyboard or a mouse or help them gain basic computer skills? An IT buddy helps to provide 1:1 support to adults learning computer skills, some will be using a computer for the first time and will rely on your help and support.
You need to be reasonably competent in IT but you dont have to be an expert. However you need to be willing be a buddy to support Beginner Computer lessons at the Centre. People use the centre to improve their skills and beginners have 1:1 support at computer drop in sessions and also have lessons. Adults using the drop in and lessons have varying ability and levels of IT knowledge, but need the help and support of a more experienced IT user. Volunteers will help people build up their confidence using computers by passing on their own knowledge. This is a role that will give the volunteer the experience of coaching, supporting and teaching adults and the satisfaction of seeing them develop useful IT skills.

For this role you need a good competent  working knowledge of IT.  You don't need to be an expert, but you must be enthusiastic to help others.  Volunteers in this role must be patient, friendly and approachable.  You need to be diplomatic and confident and proactive in assisting people.  Experience of helping or coaching adults would be useful, but is not essential providing you are able to help people with a variety of backgrounds and capabilities

Only registered members can apply for opportunities.

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