Counselling Administration

This opportunity was marked by as filled and is probably no longer available
Platform for Life Published: November 23, 2017
Opportunity Type
Posted By
Chester VA
Suitable for under 18s


We are a small, young Community-Interest Company / Charity offering counselling and support to young families living in deprived neighbourhoods and who experience multiple challenges such as poverty, abuse and stress. We currently have three part-time counsellors operating on two sites in the Chester area. Currently the counsellors handle their own admin work but this is inefficient and becoming impractical as caseloads increase. A different skillset is required.


• Arranging appointments with clients

• Collecting and reporting on attendance statistics

• Handling and reporting on client assessments and evaluation forms

• Handling enquiries from clients and others

• Handling of DBS checks for staff

• Updating of the website (

• Contributing to development of our IT use.

Much of the role may conveniently be performed from the volunteer’s home at times to suit, but there would also be face-to-face contact with PFL staff.


• Abillity to relate empathically on the phone with vulnerable adults

• Good organisational skills with attention to detail

• Good IT skills – spreadsheets, Word, file handling and ability to take on new approaches, such as Cloud based IT

• Experience of being in positions of trust in handling confidential information

• Willingness to be flexible in catering for the needs of a small organisation

Only registered members can apply for opportunities.

Related Opportunities

February 22, 2018
Volunteer listeners   Chester
February 15, 2018
February 15, 2018
February 8, 2018
Administrator   Tattenhall
February 7, 2018